How do I edit or cancel my ticket?
If your plans have changed, we'd really appreciate you cancelling your ticket to make room for another attendee. Open the order confirmation e-mail you received from email@example.com and look for the "Update Order" link. When the page opens, make the updates you need, or click the "Refunds" tab to cancel one or more tickets in your order.
If you have any trouble, just e-mail the details of your request to firstname.lastname@example.org.
What's the difference between the two days?
Topics, speakers, and activities are different on each day, so we welcome participants at one or both events! Both days focus on the same core themes: community resilience, event design, and the four pillars of the Art of Mass Gatherings (safety, accessibility, sustainability, and community engagement).
Structurally the two days are quite different. Thursday's event is primarily indoors and is more conference-like. Participants will be seated most of the time. Saturday is centered around hands-on tours of BAMS Festival with interactive activities. It takes place outdoors during BAMS Festival, with a lot of moving around. Participants may be near large crowds, with a lot of sensory stimuli including amplified music, smells, crowds, and stage lights.
You can see more details about accessibility considerations for both days on the registration page as well as schedule details as they're announced. E-mail email@example.com if you have any questions!
Can I come for just part of the day?
We hope that you can commit to joining us for the entire day that you choose to attend. Some of the topics build on one another, and we love the participatory energy that the day's cohort generates as the day progresses.
However, if this is just not possible, e-mail firstname.lastname@example.org with more details about your availability and the session(s) you'd like to attend. We'll help assess whether participating could still make sense for you and the rest of the group.